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BlueLightsFiveO Policies
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Shipping Policy
BlueLightsFiveO ships to most countries around the world
with some exceptions.We will notify you if your country
is on the restricted shipping list. The freight charges
shown on the shopping cart are specifically for the
continental United States. Unless otherwise requested by
the customer, orders will be shipped UPS or USPS.
International shipments will incur additional freight
charges, which will reflect actual shipping costs.
Orders shipped via USPS Airmail Parcel Post are usually
received between 4-12 business days. Orders shipped via
Global Express Mail (EMS) are usually received between
3-5 business days. Orders shipped via Priority Mail are
usually received within 3 business days. Orders shipped
via Express Mail are usually received overnight. In the
continental US orders over 24 lbs traveling USPS will be
shipped via alternative carrier. Outside of the
continental US, USPS orders over 44 lbs or in some cases
66 lbs (depending on the country) will be shipped via
alternative carrier. BlueLightsFiveO lets you choose
your LED module colors, The LED lights are made to order
and will be shipped once the product/products are
completed, this usually takes between 2 to 20
days depending on the selection of LED module and/or
quantity. The average transit time for the continental
United States is 2-12 days once the, order is shipped.
Although, some large/custom orders may require more time
than usual, in which contact will be nessecary to make
special arrangements. When ordering 20 or more LED
Lights, additional freight charges will be added to your
order. In the event an item is on back order we will
notify you via e-mail, your back ordered item will be
shipped as soon as possible. If you do not wish to have
your order held or need it by a specific date, please
contact us by E-mail
Mike@BlueLightsFiveO.com
Return Policy
At BlueLightsFiveO your satisfaction is 100% guaranteed.
BlueLightsfiveO allows you to Customize and choose the
style of light and module colors. All sales are final on
custom orders. Only defected products qualify to be
returned for an exchange of the same product. 1 year
warranty against manufacture Defect. No returns are
allowed for any product that has been modified or
tampered with no exceptions. The defective product can
be returned within 7 days of the purchase date for
customers within the continental United States, and
within 14 days for international customers. Returns
require a Return Authorization number (RA#). Please call
or e-mail
Mike@BlueLightsFiveO.com to obtain your RA#. When
returning the product please include a copy of your
invoice, the reason for the return, and your RA#. If the
product is confirmed a defect by our technician BlueLightsFiveO
will pay for the shipping charges to return the product.
We suggest using a shipping method where you can track
your shipment. Please allow 1-2 billing cycles on your
credit card statement for your credit to appear. Please
send all returns to:
BlueLightsFiveO
2430 McLaurin St.
Box 30
Waveland, Ms 39576
Privacy Policy
BlueLightsFiveO is committed to protecting the privacy
of our customers. We strive to provide a safe and secure
user experience on our website. We use a technology
tracking system to gather information such as browser
type, operating system, and tracking the number of
visitors to the site. The information that we gather is
intended for BlueLightsFiveO web tracking purposes only.
BlueLightsFiveO reserves the right to make amendments to
this privacy policy. Any amendments that are made to
this privacy policy will be displayed in the appropriate
area where the change occurred. We strongly recommend
that you read the privacy policy each time you place an
order.
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